How to Remove Profiles from your iOS Device
Most issues encountered when dealing with the mail app on an iOS device can be resolved by removing and re-installing your current profile. This guide will show you how to remove your profile so that you may re-install it.
Step 1
To begin, select the Settings tab on your device's home screen.
Step 2
Next, select the General tab on your device's settings page.
Step 3
Select the Profile tab. You may need to scroll down to find it.
Step 4
Select the Remove button underneath your email address.
Step 5
Your device will then make certain you want to remove your current profile. Select Remove once again. Your profile should now be successfully removed from your phone.
